
In a bid to cut Christmas-peak queues, Hong Kong’s Immigration Department has reduced the minimum age for using its automated e-Channel gates from 11 to just seven years for holders of mainland Chinese electronic passports, electronic Exit-Entry Permits (e-EEP) and participants in the Smart Departure programme. The new threshold takes effect on 22 December.
The three traveller segments account for the bulk of arrivals at Hong Kong’s land and air checkpoints. Automated gates process passengers in roughly 20–30 seconds—less than half the time required at a staffed counter—so extending access to young children is expected to ease congestion for family travellers and tour groups.
The change also aligns the city with Shenzhen and other Greater Bay Area ports that already allow children as young as seven to use e-gates, supporting integration goals under Beijing’s Greater Bay Area blueprint.
For mobility managers, the update means families relocating to Hong Kong or executives travelling with children can clear immigration faster. Carriers should remind passengers that children under 11 must still be accompanied by an adult when using e-Channel lanes.
Looking ahead, officials say additional biometric upgrades—such as contactless fingerprint scanners—will be rolled out in 2026 to further accelerate clearance.
The three traveller segments account for the bulk of arrivals at Hong Kong’s land and air checkpoints. Automated gates process passengers in roughly 20–30 seconds—less than half the time required at a staffed counter—so extending access to young children is expected to ease congestion for family travellers and tour groups.
The change also aligns the city with Shenzhen and other Greater Bay Area ports that already allow children as young as seven to use e-gates, supporting integration goals under Beijing’s Greater Bay Area blueprint.
For mobility managers, the update means families relocating to Hong Kong or executives travelling with children can clear immigration faster. Carriers should remind passengers that children under 11 must still be accompanied by an adult when using e-Channel lanes.
Looking ahead, officials say additional biometric upgrades—such as contactless fingerprint scanners—will be rolled out in 2026 to further accelerate clearance.
Source: VisaHQ