The Department of Justice has announced that the Immigration Service’s online Customer Portal will be unavailable from 10:00 to 14:00 (Irish time) on Tuesday, 14 July 2026, while essential system maintenance is carried out. During the outage users will be unable to create, update or submit EU Treaty Rights (EUTR) Form 1/1A applications or to check case-status updates. EUTR applications cover non-EEA family members of EU citizens exercising free-movement rights in Ireland. The web-based process is the only permitted submission channel, meaning any forms in progress must either be filed before 10:00 or saved locally for upload once the site returns. ISD stresses that no data will be lost and that submission timestamps will reflect the actual upload time, not the time the draft was created. Why it matters: corporates sponsoring dependants of intra-EU transferees often rely on time-critical EUTR filings to secure residence permission before school terms start in September. A four-hour blackout could therefore shift project timelines if stakeholders are not forewarned. Mobility teams are advised to: • bring forward planned filings, • download PDF copies of any partially completed forms, • alert employees to possible log-in errors during the window, • factor the outage into compliance calendars for renewal deadlines. ISD says the maintenance will deliver “performance and security enhancements” ahead of a wider portal upgrade slated for Q4. No other immigration e-services are affected.
