On 25 June, Poste Italiane and the Interior Ministry’s Public Security Department signed a nationwide convention allowing citizens to receive newly-issued passports by insured mail. After a successful 12-month pilot in Bari, Rome and Verona, the €8.20 ‘Passaporto a domicilio’ service will expand to every Questura and Commissariato from 27 October 2026.
![Poste Italiane & Interior Ministry sign deal to deliver passports directly to travellers’ homes]()
Travellers who need additional help navigating Italian passport or visa procedures can also lean on VisaHQ. The online platform consolidates application requirements, provides live status updates and offers guided support for residents and expatriates alike—visit https://www.visahq.com/italy/ to see how its services complement Poste Italiane’s new doorstep-delivery programme.
Applicants choose the option when lodging documents at police passport offices or at a nearby ‘Sportello Amico’ post office. Postal clerks provide a tamper-evident envelope with a tracking code; once the passport is printed it is handed to Poste for next-day delivery. Undelivered envelopes wait at the local post office for 30 days. The initiative aims to decongest urban police stations, which have struggled with surging demand as international travel rebounds and as UK ETA rules force many Italians to renew soon-to-expire documents. Questura chiefs say home delivery could cut footfall by 25 %, freeing staff for urgent humanitarian and emergency-travel cases. For corporate mobility teams the change eliminates a final “last kilometre” errand for expatriates who previously had to queue twice – first to apply, then to collect. HR departments should budget the small postal fee and remind travellers that delivery requires photo-ID at the door or a signed proxy.
Travellers who need additional help navigating Italian passport or visa procedures can also lean on VisaHQ. The online platform consolidates application requirements, provides live status updates and offers guided support for residents and expatriates alike—visit https://www.visahq.com/italy/ to see how its services complement Poste Italiane’s new doorstep-delivery programme.
Applicants choose the option when lodging documents at police passport offices or at a nearby ‘Sportello Amico’ post office. Postal clerks provide a tamper-evident envelope with a tracking code; once the passport is printed it is handed to Poste for next-day delivery. Undelivered envelopes wait at the local post office for 30 days. The initiative aims to decongest urban police stations, which have struggled with surging demand as international travel rebounds and as UK ETA rules force many Italians to renew soon-to-expire documents. Questura chiefs say home delivery could cut footfall by 25 %, freeing staff for urgent humanitarian and emergency-travel cases. For corporate mobility teams the change eliminates a final “last kilometre” errand for expatriates who previously had to queue twice – first to apply, then to collect. HR departments should budget the small postal fee and remind travellers that delivery requires photo-ID at the door or a signed proxy.
