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  7. Frontex warns EES biometric queues may persist until 2028 – what UK travellers and employers must plan for

Frontex warns EES biometric queues may persist until 2028 – what UK travellers and employers must plan for

Jun 24, 2026
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Frontex warns EES biometric queues may persist until 2028 – what UK travellers and employers must plan for
A stark new assessment from Europe’s border-agency Frontex suggests that the teething problems plaguing the EU’s Entry/Exit System (EES) will not be over quickly. Speaking on 23 June 2026, Frontex deputy executive-director Uku Särekanno told reporters that it will take “one to two years” before EES queue times stabilise. The bottleneck is first-time biometric enrolment: every non-EU traveller who has not crossed a Schengen frontier since the system went live last October must stop at a kiosk or manned desk to provide fingerprints and a facial image. Until that backlog is worked through, peak-season delays of 60-180 minutes will remain common.

Why does this matter to British businesses? The UK is now the single largest source of non-EU short-stay visitors to the Schengen area. According to WTTC modelling cited by Frontex, queues of three hours or more could deter up to 16 million UK trips and wipe £17 billion off European visitor spending. Airlines UK and ABTA have already written to every Schengen member state urging emergency staffing, wider e-gate use and promotion of the voluntary “Travel to Europe” pre-registration app that lets passengers upload biometrics before travel.

Frontex warns EES biometric queues may persist until 2028 – what UK travellers and employers must plan for


From an assignment-planning perspective, mobility teams should assume that:
• First-time crossings will remain slow through at least summer 2027. Build an extra one-to-two hours into itineraries, particularly for tight connections at Paris-CDG, Amsterdam-Schiphol, Madrid-Barajas and Frankfurt.
• Second crossings are faster. Once an employee’s fingerprints are on file the gate simply validates them and the passport chip – typically under a minute. Consider routing frequent travellers through a first enrolment on a low-risk day so subsequent trips are smooth.
• ETIAS will layer on top of EES. When the EU’s new pre-travel authorisation launches in Q4 2026, UK nationals making their first Schengen trip will need both an approved ETIAS **and** full biometric capture on arrival. Brief travellers early to avoid confusion with scam websites.

For organisations that prefer to outsource the red tape, VisaHQ can streamline the entire ETIAS application and documentation process on behalf of UK travellers. Its dedicated UK platform (https://www.visahq.com/united-kingdom/) offers step-by-step guidance, pre-submission checks and live status updates, helping employees secure authorisations ahead of travel and reducing the risk of extra delays when they reach EES enrolment.

Corporate programme tip: record the date and port of each employee’s first EES enrolment in your traveller profile system. That single data point will let you flag who still faces the longest formalities and who can use automated lanes on future trips. Border disruption is nothing new – but Frontex’s timeline confirms that businesses must treat EES queues as a medium-term operational reality, not a passing summer glitch.

British Visas & Immigration Team @ VisaHQ

VisaHQ's expert visas and immigration team helps individuals and companies navigate global travel, work, and residency requirements. We handle document preparation, application filings, government agencies coordination, every aspect necessary to ensure fast, compliant, and stress-free approvals.

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