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Home Affairs Announces 16-Hour System Outage for Online Visa Services 25–26 September

Sep 25, 2026
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Home Affairs Announces 16-Hour System Outage for Online Visa Services 25–26 September
The Department of Home Affairs has advised users that several online immigration services—including Working Holiday, Student and Skilled visa lodgement portals—will be offline from 20:00 AEST Friday 25 September until 12:00 AEST Saturday 26 September for scheduled maintenance. The notice appears across multiple Home Affairs and Border Force webpages. During the 16-hour window applicants will be unable to start, save or submit visa applications, make payments or upload supporting documents. Employers using the ImmiAccount ‘organisation’ facility for nomination and sponsorship submissions are also affected. Home Affairs recommends time-critical users file or finalise cases before 18:00 AEST Friday to avoid session time-outs. Biometrics collection at Australian Visa Application Centres overseas is unaffected. Mobility managers with deadlines linked to expiring Bridging Visas should consider lodging extensions today, while travel arrangers may face delays retrieving visa grant notices for passengers flying Friday night red-eyes.
Source: Department of Home Affairs

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