
Travellers praised “light-speed” processing at Shenzhen’s rebuilt Huanggang Port on 16 October, four days after the checkpoint relaunched with China’s first fully integrated “collaborative inspection and joint clearance” system. The nine-storey complex, which connects Futian District with Hong Kong’s Lok Ma Chau Spur Line, now allows passengers to show a single document once, completing exit and entry formalities for both jurisdictions in under five minutes. According to figures disclosed by Shenzhen Customs, the port handled more than 42,000 passengers and 5,700 vehicles on its first full operating day – a 180 percent jump on the average Monday flow at the old facility. Automated e-gates equipped with facial recognition and palm-vein scanners processed 70 percent of travellers, while a joint command centre staffed by Hong Kong’s Immigration Department and China’s National Immigration Administration monitored queuing times in real-time. For business travellers, the change eliminates the double-queuing that has long plagued cross-border commutes between Shenzhen’s technology parks and Hong Kong’s financial district. Human-resources teams arranging same-day visits report that door-to-door times have been cut by up to 40 minutes, improving the feasibility of day-trip meetings and “reverse commuting” arrangements in the Greater Bay Area. Logistics operators also benefit, with outbound trucks clearing both customs posts in a single lane, reducing idling emissions and fuel costs. Yet some passengers complained that the vast terminal is confusing, with lengthy walks between levels for connecting buses and taxis. Officials said way-finding signage will be enhanced before the next holiday peak and promised to install mobility-assistance carts by year-end. IT contractors are also investigating isolated glitches that prevented a small number of travellers from using biometric lanes. The Huanggang overhaul is a pilot for at least four other Guangdong–Hong Kong checkpoints slated for joint-clearance upgrades by 2028. Corporates with cross-border workforces should monitor rollout schedules, as future ports may introduce pre-departure electronic health and security declarations, further streamlining travel but increasing the need for accurate data management.
Source: The Star (Malaysia)
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