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  5. Ministry portal sets 23 October opening for 2027 ‘Decreto Flussi’ work-permit quotas and rolls out new help-desk process

Ministry portal sets 23 October opening for 2027 ‘Decreto Flussi’ work-permit quotas and rolls out new help-desk process

Oct 21, 2026
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Ministry portal sets 23 October opening for 2027 ‘Decreto Flussi’ work-permit quotas and rolls out new help-desk process
The Interior Ministry’s Single Immigration Desk (ALI) portal posted an operational bulletin at 08:58 on 21 October 2026 confirming that employers can begin pre-compiling applications for the 2027 ‘Decreto Flussi’ quota scheme from 09:00 on 23 October until 20:00 on 7 December. The notice also introduces a new Service-Desk procedure: from 22 October all support requests must be sent via the dedicated e-mail address assistenza.dlci@interno.it, using the ticket template available on the help page. Under the three-year quota plan (2026-2028) set by D.P.C.M. 2 October 2025, Italy will admit up to 165,850 non-EU workers in 2027 across seasonal, non-seasonal and self-employment categories. A joint circular of 1 October 2026 clarified that an additional 3,000 slots are reserved for nationals of Kenya following the July 2026 mobility memorandum between Rome and Nairobi. The portal message emphasises that labour inspectorates may carry out advance audits of draft applications under Article 22, comma 2-bis.1 of Legislative Decree 286/1998. Employers are therefore urged to upload complete contracts, housing confirmations and INPS contribution proofs at the pre-compilation stage to avoid rejections once click-day filing opens in January. For HR teams the key takeaway is timing: pre-compilation does not guarantee a quota place but drastically speeds final submission on click day. Multinationals that rely on large seasonal cohorts—especially in agriculture, hospitality and logistics—should finalise candidate lists, power-of-attorney mandates and SPID digital-ID credentials this week. Companies that miss the 7 December cut-off will have to wait for the brief re-opening from 9–13 December, during which only incomplete drafts can be finished. The new e-mail support channel replaces the telephone hotline that was often saturated during past quota rounds. While officials promise a 48-hour response time, advisers recommend attaching screenshots and the specific error code when seeking assistance to avoid back-and-forth messages that could burn precious days before the pre-compilation window closes.
Source: Interior Ministry – ALI Portal Notice

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