Immigration, Refugees and Citizenship Canada has begun emailing invitations to Ukrainian temporary residents—particularly those admitted under the Canada-Ukraine Authorisation for Emergency Travel (CUAET)—to complete a confidential, 20-minute client-experience survey. The notice, published 7 October 2026, says the questionnaire will be offered in English, French, Ukrainian and Russian and is designed to “identify trends, expectations and intentions” among Ukrainian nationals living in Canada. More than 230,000 Ukrainians arrived under CUAET between March 2022 and July 2026. While the programme stopped accepting new visa applications in March, holders can still extend their stay and apply for open work permits until March 2027. IRCC’s survey suggests Ottawa is assessing service quality and settlement challenges before deciding whether additional facilitative measures are needed. Participation is voluntary and will not affect any immigration file. Emails will come from the address noreply@cic.gc.ca and link to a Qualtrics form—details included to help recipients avoid phishing scams that have proliferated in newcomer communities. For employers and provinces that rely on CUAET workers, the exercise is a reminder that federal officials are monitoring outcomes closely. Policy analysts believe the findings could feed into a scheduled review of temporary-to-permanent pathways for displaced Ukrainians, expected early 2027. Stakeholders are encouraged to alert Ukrainian employees or clients so they recognise the legitimate survey email and can share feedback that may shape future immigration measures.
