CBP officially shut down its Global Entry and original Trusted Traveler Program (TTP) mobile apps on September 15, replacing both with a consolidated “Trusted Traveler” app. A follow-up analysis published September 23 by data-watcher TTPRadar finds that, despite the new interface, the chronic shortage of interview slots persists: 87 of 114 enrollment centers still show only sporadic availability, with median next-open dates three months out. The new app lets members manage profiles and confirm arrivals, but it does not add self-service interview rescheduling—a top request from applicants. Users must still log into the TTP website to modify appointments, and the new system often times out when redirecting to the web portal, according to user reports compiled by TTPRadar. For frequent business travelers, delayed interviews mean continued reliance on the “Enrollment on Arrival” option, which is offered at 70 airports but can add 30–60 minutes to the arrival process. Mobility managers arranging short-term U.S. assignments may need to budget extra transit time or consider alternative programs such as Mobile Passport Control, which does not require an interview. CBP has hinted that automated interview scheduling could arrive in 2027, but no timeline is confirmed. Until capacity improves, applicants are advised to set up free appointment-alert tools and be willing to travel to less busy centers like Boise or Anchorage, which show openings within two weeks.
Source: TTPRadar
